01
Policies and manuals
HR policies, SOPs, product manuals and handbooks, answered in plain language.
Ask your documents a straight question.
An internal assistant that finds answers in your policies, manuals, contracts and reports, in plain language, with a link to exactly where the answer came from.
Answers cite their sourceRespects who can see whatSays so when it doesn’t know
- How many leave days can new joiners carry over?
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Up to 5 days into the next year, once probation is complete.
HR Policy · p.12Leave FAQ
- Who approves it?
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Your line manager approves it in the HR portal. HR only gets involved above 5 days.
Leave process.pdf
- What’s our refund window for annual plans?
- I couldn’t find that in the documents you have access to, so I won’t guess. Want me to ask the finance team?
Why it matters
Your company already knows the answer. It’s just buried in a folder nobody can find, so people ask the same colleague, or guess.
Before and after
From digging to knowing.
Drag across to compare hunting for information with simply asking for it.
Today
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×
Searching shared drivesKeyword search returns fifty files and no answer.
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×
Interrupting the expertThe same few people answer the same questions.
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×
Out-of-date copiesNobody is sure which version is current.
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×
Slow onboardingNew staff take weeks to find their way around.
With Pico Labs
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✓
A direct answerAsk in plain language, get a clear reply.
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✓
Experts get their time backRoutine questions answer themselves.
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✓
Always the current sourceEvery answer links to the document it used.
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✓
Faster ramp-upNew joiners find answers on day one.
Drag the handle to compare
What we build
What it can look up for you.
02
Cited answers
Every answer shows the document and section it came from, so people can check it in one click.
03
Permission-aware
People only get answers from documents they’re already allowed to see.
04
Data questions
Ask questions of spreadsheets and databases, “how many orders shipped late last month?”, and get a table back.
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Stays up to date
Connected to your drive or wiki, it picks up new and changed documents automatically.
06
Where people work
Use it in a web app, inside your intranet, or in tools like Microsoft Teams or Slack.
How it works
From scattered files to a reliable assistant.
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01
Choose the sources
We agree which folders, wikis and databases it should use, and which it must ignore.
- Source selection
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02
Index and secure
Documents are processed and indexed with your existing access rules, so permissions carry over.
- Indexing
- Permissions
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03
Test with real questions
We collect questions your teams actually ask and check every answer and citation.
- Accuracy testing
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04
Roll out and refine
It launches to one team first, then expands as answers prove reliable.
- Pilot
- Rollout
Prefer to talk it through?
Talk to our team+1 (214) 644-0566
Call our team and speak with the people who would actually build it.
Where it fits
Questions people stop asking twice.
Policy questions
Leave, benefits, expenses and travel rules.
For example“Can I expense a train upgrade on a long trip?”, answered with the policy line.
Standard procedures
Step-by-step SOPs for warehouse, field or front-desk teams.
For exampleA new shift lead finds the closing checklist without calling anyone.
Product and pricing
Specs, pricing rules and competitor notes for the sales team.
For exampleA rep checks a discount rule mid-call.
Contract lookups
Find clauses and terms across many agreements.
For example“Which contracts renew automatically this quarter?”
Clinical guidelines
Protocols and guidance for staff, with the source attached.
For exampleA nurse confirms a procedure step from the approved guideline.
Tools & technology
Built on dependable foundations.
Leading language models with retrieval over your own content, hosted or self-hosted.
OpenAI
Claude
Gemini
Llama
Mistral
Ollama
vLLM
Python
PostgreSQL
RedisSharePointGoogle DriveConfluenceMicrosoft TeamsSlack
Same platform
Part of a family of assistants.
Our bots share one foundation, so you can start with one and add another later without starting over.
What you get
An assistant people actually rely on.
Trust comes from accurate answers and visible sources, so that’s what we build and test for.
Connected sourcesYour drives, wikis and databases indexed.
Permission mappingExisting access rules respected.
Cited answersEvery reply links to its source.
Accuracy reportTested against your real questions.
Chosen interfaceWeb app, intranet, Teams or Slack.
Usage insightsWhat people ask and where content is missing.
FAQ
Common questions.
Something else on your mind? Ask us directly. A real person will reply.
Ask a questionCan people see documents they shouldn’t?
No. The assistant follows your existing permissions, so people only get answers from documents they can already open.
What happens when the answer isn’t in our documents?
It says it couldn’t find it rather than guessing, and can suggest who to ask. Those gaps also show you which documents are missing.
Which file types does it handle?
PDFs, Word, slides, spreadsheets, wiki pages and most databases. Scanned documents can be processed too.
Can it run on our own servers?
Yes. For sensitive data we can deploy with self-hosted models inside your infrastructure.
How does it stay current?
It syncs with your sources on a schedule, so new and updated documents are picked up automatically.
Keep exploring
Often paired with this.
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Learn more AI & AutomationChat BotAnswers customer questions from your own content, any hour.
Learn more AI & AutomationSales BotQualifies new leads and books the promising ones.
Learn more AI & AutomationSurvey BotSurveys as a conversation, so more people finish them.
Learn more EngineeringWeb developmentFast websites and web apps your team can update.
Learn more EngineeringMobile appsiOS and Android apps, including offline-first field apps.
Learn more EngineeringCustom softwarePortals, dashboards and tools shaped around your operations.
Learn more
Let’s talk
Have an idea? Let’s build it properly.
Tell us where you want to go. We’ll come back within one business day with a clear next step.