DESIGN / UX

Design that makes hard things feel simple.

We study how people actually work, design around it, and test with real users before a line of production code is written, so what gets built is what people need.

Fig. 01: A shared design file: researcher and designer working on the same screensFigma-style canvas
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The design journey

From a conversation to a clickable product.

Scroll across the canvas. This is the order every project moves in.

01 · Research

Listen first

“I enter the same data twice”Used outdoors, on a phoneSignal drops in the fieldToo many fields on one screen“Where do I see what’s due?”Supervisors need a daily view
02 · Journey

Map the real steps

Open appPick householdRecord visitFind follow-up dateSave & sync

The orange step is where people got stuck.

03 · Wireframe

Sketch the structure

04 · Interface

Design the details

Record visitNameSunita K.Weight58 kgNext visitIn 2 weeks · auto-filledSave visit
05 · Prototype

Test with real users

5 sessionsTime to record a visit
Before
After
Example findings
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A redesign, side by side

Same task. Far less effort.

Drag to compare a typical cluttered form with a redesign built around how people actually fill it in.

portal / forms / visit_entry_v3.aspx
FileEditRecordsReportsAdminHelp
⚠ Error 422: One or more mandatory fields are missing. Please check all fields.
VISIT ENTRY FORM* All fields are mandatory
ResetSave draftValidatePrintSubmitCancel
1Vague error, no fix 212 fields at once 36 buttons, equal weight
Record a visit
Record a visitStep 2 of 3 · about 40 s left
PatientVitalsReview
SDSunita DeviVisit 4 · last seen 14 days ago
Last visit

Weight57 kg

Blood pressure120 / 78

BackContinue
1One step at a time 2Filled from last visit 3One clear next action
BeforeAfter

Drag the line, or switch views. Example form; figures are typical of this kind of redesign.

Fields on screen

123

Grouped into three short steps
Typing needed

12 inputs2

The rest is remembered or suggested
Competing buttons

61

One primary action, a quiet way back
Errors

On submitAs you go

Problems shown next to the field
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Design systems

Change one rule. Every screen follows.

A design system keeps every screen consistent. Try it: adjust the controls and watch the components update together.

Brand colour
Density

Tokens: colour · radius · spacing

Prefer to talk it through?

Call our team and speak with the people who would actually build it.

Talk to our team+1 (214) 644-0566
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Accessibility

Readable by everyone, in every light.

Text needs enough contrast against its background. Pick a text colour to check it against the WCAG guideline we design to.

Text colour on white

Your next visit is on Thursday at 10:30. Bring the patient card and last month’s report.

Contrast ratio6.1 : 1
Normal text (AA ≥ 4.5)Pass
Large text (AA ≥ 3)Pass
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Tools & technology

How we design and test.

Industry-standard tools for design and collaboration, and simple, proven research methods.

FAQ

Common questions.

Something else on your mind? Ask us directly. A real person will reply.

Ask a question
Do we really need user research?

Even a few interviews usually change the design for the better. We scale research to your budget and timeline, but rarely skip it.

Can you redesign an existing product?

Yes. We start by understanding what works today and where people struggle, then improve it, often step by step rather than all at once.

Do you also build what you design?

Yes. Our designers and engineers work together, which avoids the usual gaps between design and development.

Which tools do you use?

Mainly Figma for design, prototyping and handover, so your team can open and edit everything we create.

Do you design for accessibility?

Yes. We design for readable contrast, clear focus states and screen-reader support from the start, guided by WCAG.

Let’s talk

Have an idea? Let’s build it properly.

Tell us where you want to go. We’ll come back within one business day with a clear next step.

Call us+1 (214) 644-0566 Email ussales@picolabss.com Start a projectFree consultation